"My Name is Brenda Gates. My daughters chose Wexner Heritage Village for my nursing and rehabilitative care as they were already familiar with the level of care given to their father there almost a decade ago while he was recovering from an automobile accident/traumati brain injury. My major injuries consisted of a leg amputation and skin graft would combined with other issues.
At Wexner, I received excellent care. I directly attribut this to Wexner treating its employees well so they can retain long-term employees, who love thier jobs and their patients. Many of the employees I encountered had worked at Wexner for decades. The long-term nurses possessed a vast amount of knowledge and experience, which matters greately when you are recovering from injuries that had the potential to take your life. Knowing the nursing staff had this experience helped put my mind at ease many times throughout my recovery. And since they are a non-profit organization, versus a for-profit business, Wexner maintains a lower nurse-to-patient ratio than most for-profit nursing/rehabilitation centers. I feel this is extremely important and resulted in the highly responsive care that I received.
The facility is very nice, but I have to say it is the people working there that made my two-month stay sucha a positive experience! The receptionists a the front desk, the cafe manager, the people serving meals, the nurse's aides, the nurses, the would care nurse, the social workers, management and especially the physical and occupational therapists were all wonderful! Everyone toom any concern that I had very seriously and always addressed my needs almost immediately. My nurses, aides and therapists not only tended to my physical wounds, but they also treated my emotional wounds and encouraged me, on a daily basis, truly caring for me as a person.
Iwould give Wexner Heritage Village the highest recommendation without reservation for nursing and rehabilitative care. For anyone looking for a place to send their loved one, they will be in loving hads at Wexner Heritage Village and on the road to recovery!"